Normalizing statements |
- Lots of people ask me that question.
|
- Other patients have expressed those same feelings.
|
- It's normal to be scared.
|
Validating statements |
|
- I see your point; that makes sense.
|
|
Seeking understanding |
- Can you say more about that?
|
- What is that like for you?
|
|
Reframing statements |
- I see someone who is taking care of a lot of people in her life.
|
- What I hear is that you are making this decision because you care about the well-being of children.
|
- The way that you are thinking about these things reveals something positive about you as a person.
|