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تعداد آیتم قابل مشاهده باقیمانده : 3 مورد
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Six steps to conflict resolution for adolescents

Six steps to conflict resolution for adolescents
1. Keep your temper; stay calm.
Anger increases the heart rate and initiates a "fight-or-flight" response.
2. Understand what triggers fighting.
3. Understand that sometimes people use fighting to make themselves feel better.
Remember that the other person is upset and wants to use fighting to solve the problem.
The provocation is a response to their need, not to an irrevocable circumstance.
Do not get manipulated into fighting because they want you to fight to solve their problem.
4. Understand that the other person is a decent human being.
5. Talk to the decent side of the other person instead of matching insults.
"This isn't worth fighting about."
"I have nothing against you. I don't want to fight you about this."
"If I have done something wrong, you can talk with me and I will apologize and try to fix it.
"If I haven't done anything wrong, I'll tell you that, but I don't want to settle this by fighting."
6. If these steps do not work, walk away from the situation. Try to use humor as you leave.
Adapted from Stringham P. Pediatr Clin North Am 1998; 45:439.
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